Shipping policy

SHIPMENTS & RETURNS

Shipping

Can I order from outside the Netherlands?
Currently, we are able to deliver in the following countries:

The Netherlands, Belgium, Germany, France, Austria, Finland, Andorra, Bosnia & Herzegovina, Bulgaria, Croatia, Gibraltar, Greece, Hungary, Liechtenstein, Monaco, Norway, Poland, Portugal, Romania, Serbia, Slovakia, Spain, Sweden, Ireland, Slovenia, Austria, Czechia, Denmark, Estonia, Italy, Latvia, Lithuania, Luxembourg, Switzerland.

What are the shipping costs?
Shipping is free for all orders (no minimum required).

When can I expect my order?
When you order before 4 pm on a workday, we strive to ship your items the same day. Orders outside The Netherlands may take up to 10 working days to be delivered (depending on the delivery address).

Returns
You may return all items within 30 days after delivery for a (full) refund.

How to create your return:

Go to https://kingsofindigo.shipping-portal.com/rp/
Fill in your postal code and order number (The order number should start with 300, you can find this information in the order confirmation e-mail you received from us, after you place your order.)
Choose the product(s) you wish to return and fill in the reason for your return
Follow the steps in the portal
Pay for your return to complete the return application

5€ return fee applies for Benelux, Germany, Austria and France.

15€ return fee applies to all other EU countries.

All other countries: Please return at your own expense with a shipping provider of your choice.

Please note: €5* is charged at the moment the return is created in the portal. Without payment you will not be able to confirm the return and receive a label.

Return address

Kings Of Indigo - GWL Twee B.V.
Laan van Westenenk 50
7336 AZ Apeldoorn
The Netherlands

Your item(s) will be inspected to check whether they meet our Terms & Conditions.

We strive to refund you within 14 days after receiving the package in our warehouse.